COVID-19 UPDATE: Due to the lockdown, orders may take longer than normal to dispatch.

Delivery Information

All deliveries have a standard charge of £5.50 across the board. Where stated, certain products are delivered for less or FREE of charge. Check the description of the desired product.

If you live in any of the following Post Code areas AB31 to AB38, AB40 to AB56, IV1 toIV28, IV30 to IV32, IV36 to IV40, IV52 to IV54, IV63, KW1 to KW14, PA21 to PA38, PH4 to PH41, PH49, PH50, BT (All). HS (All), IV41 to IV49, IV51, 55 & 56, KA27 & 28, KW15 to KW17, PA20, PA41to PA49, PA60 to PA78, PH42 to PH44, ZE (All), Isle of Man (IM), Channel Islands, we offer the following delivery service:

Within 5 Working Days at £17.50 Plus VAT.

For All HS (Western Isles), IV41 – IV51, IV55 – IV56 (Skye), KA27 (Arran), KA28 (Millport), KW15 – KW17 (Orkney), PA41 (Gigha), PA42-PA49 (Islay), PA60 (Jura), PA61 (Colonsay), PA62 – PA76 (Mull), PA77 (Tiree), PA78 (Coll), PH41 (Muck), PH42 (Eigg), PH43 (Rum), PH44 (Canna), All ZE (Shetlands):

Within 5 Working Days at £21 Plus VAT.

Channel Islands, Isle of Man or Eire, we offer the following delivery service:

Within 5 Working Days at £25 Plus VAT.

For Northern Ireland: Within 5 Working Days at £27 Plus VAT.

We realize this may seem expensive, but unfortunately this is what we get charged by the couriers. We do not make any money on deliveries. Certain products such as Hand Dryers, storage heaters and baby changing units, because of the weight, may incur additional charges. We will inform you prior to dispatch if there are any additional charges to pay.

Although you may enter a delivery address that differs from the cardholder address, for anti-fraud reasons we reserve the right to delivery to the cardholder address on your first order. We will endeavour to deliver your goods as soon as possible and will try to meet your delivery instructions. We will make every effort to deliver your goods within the time stated on our website but we will not be liable for any loss caused to you by late delivery. If you refuse a delivery without prior consent from us you will be liable for all delivery costs plus a £10 administration fee. If you do not receive your goods within the stated delivery period please contact us by telephone or e-mail and we will contact our couriers on your behalf. Please be aware that for repeated delivery attempts you may be charged an additional fee to cover the charges made by the couriers. We will notify you of any charges before your order is delivered to you. It is your responsibility to check the condition of the goods upon delivery before signing for them. The couriers are obliged to wait while you inspect the goods. If the courier will not wait, please accept and sign as "DAMAGED". If the packaging appears damaged please state this on the delivery documentation, this will help us to make claims on your behalf from the couriers should the item prove to be beyond repair. If you sign for a 'Clean Bill of Delivery', any insurance claims against the courier for damage in transit will be void. In the event that the goods arrive damaged, you must notify us of any apparent damage or missing goods within 48 hours of delivery to avoid additional charges. You shall then give easyHYGIENE an opportunity to inspect the goods within a reasonable time following delivery and before any use is made of them. If you should fail to comply with these provisions the goods shall be conclusively presumed to be free from defect or damage and you shall be deemed to have accepted the goods. Items you order from easyHYGIENE may sometimes be sent in more than one delivery, even if you've requested that you receive them all together. For example, you may receive multiple deliveries if your order contains an oversized item that needs to be dispatched separately. Regardless of the number of deliveries you receive, you will only be charged the amount that was originally quoted to you at the time you placed your order.

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